Coronavirus (COVID-19) Update

25 November 2020

We work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do. In addition to our usual scrupulous cross infection control measures, we have been paying particularly close attention to all government guidance and updates related more specifically to Coronavirus.

We are up to date with and following all the current guidelines on infection control to protect our patients and staff. We will be following strict infection control procedures on cleaning the surgeries between patients, this will mean we will have less appointments available.

We will communicate with you before your appointments and you will be asked Covid screening questions:

 

Chaperones will also undergo the same screening questions as a patient and be categorised accordingly as far as possible, a chaperone should be from the same household as the patient.

     

 

We will be asking you to

 

  • Please read and complete any forms emailed to you before attending the appointment, please complete these online and email them back to us before your appointment

  • please bring your repeat prescription if you are on any medication

  • please bring your own pen to the appointment

  • Please use the toilet before you leave home

  • Try and avoid public transport for your journey to the practice where possible

  • Attend the appointment alone, unless you need a carer or are a child (only one parent can attend with the child and no siblings)

  • Please wear a face covering to the appointment

  • Only bring essential belongings with you (no shopping bags etc.)

  • When you arrive, we ask that you ring the doorbell. Appointments will be managed to maintain social distancing and reduce the number of patients in the Waiting area, ​

  • Your temperature will be scanned at the door, if your temperature is over 37.8 degrees you will not be permitted to enter the practice

  • You will be asked to perform hand hygiene when entering the building, you will be asked to leave your belongings in a safe area Before leaving the treatment room you will be asked to put your face coving back on

  • After your appointment, we will ask you to return to reception.

  • We will ask you to leave the practice via the side door so that we can maintain a one-way system

  • All estimates for treatment are signed in surgery and where possible will be emailed to you.

 

Unfortunately, we are no longer able to offer magazines or water dispensers.

Thank you again for your patience and understanding.

For the latest advice on Coronavirus please refer to the NHS Website